To perform high quality repair service at a fair and just
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each individual customer.
To promote good will between the motorists.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer’s property while in our possession.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
To uphold the integrity of all employees.
A&M Automotive founded in 1989 had its beginning as a one bay general repair shop for American made vehicles. In 1992 it had a small expansion and became an automotive facility that serviced foreign and domestic vehicles. In 1994 we expanded our facility to 5 bays and in 1998 A&M automotive became a nine bay shop. Since day one A&M Automotive always been located in Bellevue, WA and moved to its current location in 2006. Throughout the years A&M AUTO REPAIR BELLEVUE has been providing excellent service to all customers for any mechanical problem they had. A&M Automotive is a one stop facility for all you car repairs and auto service needs with the emphasis on customer satisfaction. A&M Automotive has stayed successful due to outstanding quality of repairs and loyalty to our customers as well as best warranty on the market for all the repairs performed
STATE OF THE ART FACILITY: 2006 RENOVATION
Our facility has expanded over the years thanks to growing customer base. In July of 2006 we completely renovated and expanded in order to better meet the needs of our Seattle and Greater Eastside customers.
KNOWLEDGEABLE STAFF AND READY TO HELP
When you call A&M AUTO REPAIR in Bellevue, Wa you will be surprised with the way you are treated and the amount of help you will be offered by our friendly service advisors.
We will do everything in our ability to recommend the best options available in our industry to meet your budget whenever your vehicle needs repairs. Our goal is to provide excellent service and absolute satisfaction for every customer. Rest assured that experienced technicians at A&M AUTOMOTIVE will go the extra mile to insure that the job is done right the first time every time. We pride ourselves on making sure that every repair is checked by a quality control supervisor, so our customers are not inconvenienced by bringing the vehicle back for the same problem like it often happen with other companies.
Finding a good auto repair place that you can trust is a very difficult and risky business, especially when automotive industry in general does not have a very good reputation. Staff at A&M Automotive will totally change your perception and show you the way the industry is meant to treat you and your vehicle.